Swiss Date Billing and Refund Policy
How premium features, subscriptions, cancellation, and refunds work.
In-app purchases
Premium plans and consumable features are offered through the Apple App Store or Google Play. The store displays the price, billing period, and renewal terms before purchase. Swiss Date does not store full payment card details.
Subscriptions and cancellation
Subscriptions renew automatically unless cancelled through the account settings of the store before the current period ends. The app may show the current entitlement, but store settings control renewal and cancellation.
Refunds and restore
Refund requests are handled by Apple or Google under their policies. Use the store’s purchase-history or support flow. If a purchase was completed but the entitlement is missing, use “Restore purchases” in the app and contact support with the store transaction reference. Never email a password or payment credentials.
Contact
For entitlement problems, contact support@swissdate.app. Store refunds remain subject to the applicable store’s terms.